Our Privacy Policy describes how your information is collected and used when you visit or make a purchase from aethel.com.

COOKIES

Aethel.com places cookies on your computer or handheld device, which is standard practice for all websites.

Cookies are data files that usually contain an anonymous unique identifier. They are used to ‘remember’ when your computer or handheld device accesses the site. The cookies help us to run our website more effectively, to improve your shopping experience and to help us advertise more effectively.

INFORMATION WE COLLECT

When you visit aethel.com, we collect certain information about your device, your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the site, we collect information about the individual web pages or products that you view and information about how you interact with the site.

Cookies do not collect or record information on users’ name, address or other contact details.

When you make or attempt to make a purchase on aethel.com, we collect information from you, including your name, billing address, shipping address, payment information (including credit card number), email address, and phone number.

IF YOU WANT TO DISABLE COOKIES

You can disable cookies by changing the privacy settings of your browser. The location of your cookie settings can generally be found under ‘preferences’. Some parts of our and other sites won’t work quite so well without cookies.

HOW DO WE USE YOUR INFORMATION?

We use your information to:

Fulfil orders placed through aethel.com
Screen orders for potential risk or fraud
Communicate with you via email if you give us permission
Advertise our products if this matches the preferences you have shared with us
Improve how our site works

SHARING YOUR INFORMATION

We share your information with third parties to allow us to complete the five things listed above.

For example, we use Shopify to power our online store–you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

You can also opt-out of Google Analytics here.

ADVERTISING

We may use cookie information to provide you with targeted advertising that we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at: “Understand online advertising”

You can opt out of targeted advertising by visiting:

Facebook;
Google;

You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

FINDING OUT ABOUT THE INFORMATION WE HOLD ABOUT YOU

f you are a European resident, you have the right to find out about the personal information that we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us and we will help as quickly as possible.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at tim@aethel.com.

Press & general enquiries

Tim

Product & international shipping queries

Jenny

Mailing list